1. Introduction
Welcome to Southwest Colorado Cares (“we,” “us,” or “our”), a program of Community Connections, Inc. By accessing our website, local resource directory, chat bot, and referral tools (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our Services.
2. Not a Crisis or Medical Service
The content on this website, including responses generated by our chat bot, is for informational and educational purposes only. We do not provide medical, legal, mental health, or crisis intervention services. If you are experiencing a medical or life-threatening emergency, please call 911 or visit the nearest emergency room immediately.
3. Resource Directory Disclaimer
Our website features a directory of local community resources and third-party organizations.
- We do not endorse, control, or guarantee the services provided by these external organizations.
- We are not responsible for the accuracy of their listings, their eligibility requirements, or the quality of care they deliver.
- Users engage with third-party resources entirely at their own risk.
4. Chat Bot Assistance
Our automated chat bot is designed to help navigate the local resource directory.
- Chat bot responses are automated and should not be treated as professional advice or human case management.
- While we strive for accuracy, the chat bot may occasionally provide incomplete or outdated information.
5. Referral Forms and Care Coordination
Visitors and partner organizations may submit referral forms through the website to request care coordination assistance.
- Submitting a referral form does not guarantee acceptance into our programs or the immediate provision of care coordination.
- By submitting a referral for another individual, you represent and warrant that you have obtained all necessary consent from that individual to share their personal information with us.
- All data submitted via referral forms is handled according to our Privacy Policy.
6. User Responsibilities and Acceptable Use
You agree to use our Services only for lawful purposes. You are strictly prohibited from:
- Submitting false, fraudulent, or misleading information via our referral forms or chat bot.
- Using the Services to harass, abuse, or harm another person.
- Attempting to disrupt, hack, or compromise the security of our website or automated tools.
We may suspend or terminate your access to the website at any time if you violate these or other terms of this agreement.
7. Limitation of Liability
To the maximum extent permitted by law, Community Connections, Inc. and its directors, employees, or partners shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, our Services or any third-party resources found through our directory.
8. Governing Law
These terms are governed by the laws of La Plata County and the State of Colorado, without regard to its conflict of law principles.
9. Contact Us
If you have questions about these Terms, please contact us at:
Community Connections, Inc.
Email
970-385-3483